FAQs

Why can't I place my order?  For our website to work properly you need to use a PC or MAC browser with cookies and Javascript enabled. Other devices such as Smart phones, Tablets, or other devices  may not let you complete your order. You can always place your order by phone if you're having trouble.

 What are your products and prices? To view a list of products, prices, and samples click the green "Click Here to View Prices " tab above your photo. Scroll down to see samples and prices of the many different products available.

 Is cropping available? Yes, you will be asked to crop and adjust the image before it is placed in your cart. We can not change the cropping after your order is placed.

The photo for the Event Code and Frame number on my card is not me, what should I do? If the Frame Number on your card is not your photo, look a few frames before and after and you should find it. 

Will the MSPevents.com watermark across the picture be removed from the photos I order? Yes, it is only displayed on the website.

Can I upload my own photos and order your products? Yes! When viewing proofs from an event, click on the Upload Images tab. After uploading your Images will be found under the Favorites tab.

Can I add Text and Graphics to my photo? Yes! Click the Text/GFX tab below the proof to add Text & Graphics to your photo then Save it as a Favorite. There are endless combinations of Text and Caption bubbles available.

 Having trouble ordering or have questions? Email us at service@mspevents.com or call us at 702-568-5402.